Attention Enterprise Customers:
Due to the recent acquisition by Avaya, you can now obtain support for your Nortel product via the Avaya Support website. Please access Avaya support at http://support.avaya.com. Look for the headline Welcome New Avaya Enterprise Customers to access quick tips and FAQs.

名称	认证	所需的考试
Design Specialist (NCDS)	NCDS - BCM50/450 Rls. 5.0 Sales Engineering	920-344 BCM50/450 Rls. 5.0 Sales Engineering
		920-803 Technology Standards and Protocols for IP Telephony Solutions
Support Specialist (NCSS)	NCSS - BCM50 Rls. 3.0, BCM200/400 Rls. 4.0 & BCM450 Rls. 1.0 Installation, Configuration & Maintenance (Retiring June 30, 2010)	920-335 BCM50 Rls. 3.0 Installation & Initial Configuration (Retiring June 30, 2010)
		920-338 BCM50 Rls. 3.0, BCM200/400 Rls. 4.0 & BCM450 Rls. 1.0 Installation, Configuration & Maintenance (Retiring June 30, 2010)
		920-803 Technology Standards and Protocols for IP Telephony Solutions

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