Formerly known as: Symposium Express Call Center

Attention Enterprise Customers:
Due to the recent acquisition by Avaya, you can now obtain support for your Nortel product via the Avaya Support website. Please access Avaya support at http://support.avaya.com. Look for the headline Welcome New Avaya Enterprise Customers to access quick tips and FAQs.

Filter These Results Filters - Enter keywords and/or use menus to limit results. Click "Clear" to clear all filters and show all items. Show All Methods Instructor-led Hands-in eLearning Facilitated eLearning Blended Learning (Hands-on) Blended Learning (Facilitated) Blended Learning (Hands-In) Assessment Test Self-Paced eLearning     CD-ROM     Video     Diskette     Web     Workbook     Skills Building Solutions Asia Pacific Caribbean and Latin America Europe, Middle East & Africa (EMEA) North America Greater China Global Titles by Keyword

Help & Contact Help Using This Site Training Help Training & Certification Contacts Feedback

1   2   3

Next >

Number	Title	Delivery Method	Region
QSP2607W	Attracting & Retaining Customers Solution Play	Web	North America
QSP2607W	Attracting & Retaining Customers Solution Play	Web	Asia Pacific
QSP2607W	Attracting & Retaining Customers Solution Play	Web	Caribbean and Latin America
QSP2607W	Attracting & Retaining Customers Solution Play	Web	Europe, Middle East & Africa (EMEA)
QSP2609W	Business Value Realization & Process Improvement Solution Play	Web	North America
QSP2609W	Business Value Realization & Process Improvement Solution Play	Web	Asia Pacific
QSP2609W	Business Value Realization & Process Improvement Solution Play	Web	Caribbean and Latin America
QSP2609W	Business Value Realization & Process Improvement Solution Play	Web	Europe, Middle East & Africa (EMEA)
2148W	Communication Control Toolkit 6.0 Sales Overview	Web	Caribbean and Latin America
2148W	Communication Control Toolkit 6.0 Sales Overview	Web	Europe, Middle East & Africa (EMEA)
0383W	Contact Center - Express Installation, Configuration and Administration	Web	North America
3007C	Contact Center - Multimedia & Communication Control Toolkit, Rls 7.0	Instructor-led	Europe, Middle East & Africa (EMEA)
0389F	Contact Center 6.0 Reports	Facilitated eLearning	Europe, Middle East & Africa (EMEA)
2999W	Contact Center 7.0 OCS Integration	Web	North America
NNU5332W	Contact Center 7.1 and Contact Center Express 7.1	Web	North America
NNU5332W	Contact Center 7.1 and Contact Center Express 7.1	Web	Caribbean and Latin America
NNU5332W	Contact Center 7.1 and Contact Center Express 7.1	Web	Asia Pacific
NNU5332W	Contact Center 7.1 and Contact Center Express 7.1	Web	Europe, Middle East & Africa (EMEA)
QSP2606W	Contact Center Agent Effectiveness Solution Play	Web	North America
QSP2606W	Contact Center Agent Effectiveness Solution Play	Web	Asia Pacific
QSP2606W	Contact Center Agent Effectiveness Solution Play	Web	Caribbean and Latin America
QSP2606W	Contact Center Agent Effectiveness Solution Play	Web	Europe, Middle East & Africa (EMEA)
PPQ4603W	Contact Center Express 7.1 PPQ	Web	North America
PPQ4603W	Contact Center Express 7.1 PPQ	Web	Europe, Middle East & Africa (EMEA)
PPQ4603W	Contact Center Express 7.1 PPQ	Web	Caribbean and Latin America

1   2   3

Next >