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Course Description
Customer Relationship Management (CRM) is a software tool or application that can be used to assist in managing relationships with customers, including collecting, storing and analyzing customer purchasing and buying behavior information. CRM is typically the back-end infrastructure supporting a contact center and customer service agents.
Access this course now
When you have completed this training module you can access the Qualified Sales Professional (QSP) eExam. By successfully completing the QSP eExam you are one step closer to obtaining your QSP designation.
Target Audience
- Channel Partner Sales
- Sales Engineering
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| See Schedule for Pricing |
| | | Duration : | | 1 hour | | | | Course Number : | | 6655W | | | | Delivery Method : | Web
View Delivery Method Definitions | | | | Alternate Delivery Method : | | - | | | | Content Level : | | Standard | | | ** The prices that appear here are list prices. |
