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Descripción de Cursos
This course will teach you that any business or organization that has customers has to have a strategy for customer service and for communicating with their customers on an on-going basis. Solving the customer service business challenge with a measurable financial ROI must be positioned in order to cost justify IT costs and investments for multi-media contact centers and customer service implementations. .
Access this course now
When you have completed this training module you can access the Qualified Sales Professional (QSP) eExam . By successfully completing the QSP eExam you are one step closer to obtaining your QSP designation.
Dirigido a
- Channel Sales
- Internal Nortel Sales
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| Precio ** : |
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| | | Duración : | | 1 hour | | | | Número de Curso : | | 6672W | | | | Tipo de curso : | Internet Vea definiciones de métodos de entrega | | | | Método alterno de capacitación : | | - | | | | Nivel de Contenido : | | Estándar | | | ** Los valores indicados aqui son precios de lista. |