Recursos de entrenamiento:
    Cursos

     6672W - Customer Service - Call Center Support (CSCC)
    Resúmen Temas y Objetivos Prerequisitos
    Requerimientos Contenido Relacionado Calendario
     
    Descripción de Cursos
    This course will teach you that any business or organization that has customers has to have a strategy for customer service and for communicating with their customers on an on-going basis. Solving the customer service business challenge with a measurable financial ROI must be positioned in order to cost justify IT costs and investments for multi-media contact centers and customer service implementations. .

    Access this course now

    When you have completed this training module you can access the Qualified Sales Professional (QSP) eExam . By successfully completing the QSP eExam you are one step closer to obtaining your QSP designation.

    Dirigido a
    • Channel Sales
    • Internal Nortel Sales
    Detalles del Curso
     Precio ** :
     Consulte la sesión para ver precios
     
     Duración :
     1 hour
     
     Número de Curso :
     6672W
     
     Tipo de curso :
     Internet
     Vea definiciones de métodos de entrega
     
     Método alterno de capacitación :
     -
     
     Nivel de Contenido :
     Estándar
     



    ** Los valores indicados aqui son precios de lista.