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Course Description
This course will discuss market trends and the influencing business/technology drivers, describe Nortel's market leadership within the Customer Service industry, and explain the core Media Processing Server (MPS) product offerings and initial positioning strategies. You will also learn about the advanced voice recognition features of the MPS 500 and how to position these functions as key elements with Nortel's premier convergence solutions. After completing the course, you will be able to describe and position Nortel's self-service development tools, discuss the Nortel/IBM Alliance, and distinguish key points to target for competitive client discussions.
Access this course now
When you have completed this training module you can access the Qualified Sales Professional (QSP) eExam . By successfully completing the QSP eExam you are one step closer to obtaining your QSP designation.
Target Audience
Channel Partner Sales and Sales Engineering |
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| Price : |
| See Schedule for Pricing |
| | | Duration : | | 1 hour | | | | Course Number : | | 6682W | | | | Delivery Method : | Web
View Delivery Method Definitions | | | | Alternate Delivery Method : | | - | | | | Content Level : | | Standard | | | |
