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Course Description
Nortel provides a Contact Recording and Quality Monitoring Solution, which is tightly integrated with Contact Center 7.0 and Communications Server 1000. This course focuses on CRQM, its functionality, its business value and related Services
Access this course now.
When you have completed this training module you can access the Qualified Sales Professional (QSP) eExam. By successfully completing the QSP eExam you are one step closer to obtaining your QSP designation.
Target Audience
- Nortel Internal Sales
- Nortel Internal SEs
- Channel Partner Sales
- Channel Partner SEs
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| See Schedule for Pricing |
| | | Duration : | | .98 hours | | | | Course Number : | | QSP4605W | | | | Delivery Method : | Web
View Delivery Method Definitions | | | | Alternate Delivery Method : | | - | | | | Content Level : | | Standard | | | ** The prices that appear here are list prices. |
