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Qualified Sales Professional Program
Overview
The Qualified Sales Professional Program (QSP) is a free training program
that provides you with the knowledge you need to successfully position and
sell Nortel Enterprise Solutions. Each QSP module includes a training presentation
in the form of downloadable, scripted slides or a Webcast that you can view
online.
These modules contain:
- An overview of the product or solution
- How the product fits in the marketplace
- A competitive framework
- Where to get more information
Once you've reviewed the training module, the corresponding knowledge
assessment tools (eExams) test your knowledge of the product or solution.
These easy-to-use online tests challenge your knowledge of the product/solution
and how well prepared you are to go out and sell. After successfully completing
each module, you'll receive an eCertificate documenting your success.
The Qualified Sales Professional program offers a new approach sales training.
With current, self-paced, web-based training modules available 24 hours
a day, you can learn at your own pace, where, when and how you want to
learn. By completing the QSP program, you'll be better equipped to face
any sales challenge.
Frequently Asked Questions
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What are the benefits of the QSP program?
The QSP program offers many benefits, including:
- Free training materials and eExams
- Increased knowledge and skills in Nortel portfolio of solutions
- Up-to-date and relevant information easily accessed by all sales team
members
- Self-paced learning and assessments available 24 hours a day
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What do I get for participating?
When you participate in the QSP program, you'll receive an eCertificate
for each successful module. After completing each eExam, you'll have instant
pass or fail feedback. You'll also receive an email congratulating you on
your success along with your certificate.
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Why has Nortel introduced this
program?
Nortel is committed to your success. Through the QSP program
, we arm you with the knowledge and the tools you need to be successful
in the sales game. In keeping with our 'Business Made Simple' vision, the
QSP program provides efficiency, productivity and growth for you and your
sales team.
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How much does it cost?
The Qualified Sales Professional Program is FREE of charge
.
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Can I use the QSP logo on my business card?
After successfully completing five QSP modules and associated eExams, you are eligible to use the Nortel Qualified Sales Professional logo on your business stationary for a period of twelve (12) months from the date of the fifth successful eExam. After successfully completing five QSP modules, please send an email to examtool@nortel.com requesting the QSP Qualification packet, which will acknowledge your achievement and provide information on how to use the logo.
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How do I access the Qualified Sales Professional
program?
You can access the Qualified Sales Professional Training modules and eExams
via the alphabetical listing, QSP
(A-Z). We've also provided a listing by suggested categories of interest,
QSP
(Curriculums). These categories will help you better understand the
solutions offerings by Nortel. Each category contains QSP modules that are
related or combine to create a solution of products.
New QSP modules will be released as our product portfolio develops, so this
site will always have the latest information to keep you up to date.
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What type of training and test materials are included
in the QSP program?
Each QSP module contains a training presentation available in three formats-MS
PowerPoint slides (no audio), Downloadable Webcast file (PowerPoint slides
with audio saved to your hard drive), or a streamed Webcast (presentation
with audio). Along with each training module, there is an associated eExam.
Nortel online eExam tool steps you through approximately 20 questions that
challenge your knowledge of the product/solutions, the value proposition,
competitive positioning and business benefits. You'll have 40 minutes to
complete each eExam. Passing marks are recorded and used towards your company's
Partner Advantage or Accreditation status.
Lastly, the program will continue to expand, and the modules and assessment
tests will be updated on a regular basis to keep the content current.
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Do I have to complete the eExam?
QSP eExams test your knowledge of Nortel products to ensure that you have
the knowledge and tools you need to be successful. You must complete the
eExam in order to achieve QSP status. eExams are recorded and count towards
your Accreditation and Partner Advantage program requirements.
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How long does it take to complete the training
and take the tests?
Modules are self paced at the individual's leisure. Recorded Webinars run
from 30 min to 90 minutes in length. The tests should take 20-30 minutes
to complete, but there is a 40 minute time limit.
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What happens if I fail the test?
You must achieve an 85% or better on the eExam to pass and obtain Qualified
Sales Professional status for that product or solution. If you do not achieve
a passing rate, you may challenge the test until you achieve the pass rate.
However, each QSP challenger cannot take the same assessment test more than
three times in 24 hours
. If more than 3 tries are needed, you can challenge the test again 4 days
from your last attempt.
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Who can challenge the test?
Any Nortel Channel Partner or sales-focused employee can take the test if
they have participated in the appropriate training or believe they have
the appropriate knowledge.
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Where do I get more information?
If you have further questions, please send an email to examtool@nortel.com.
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